Strategy briefScenic Air SafarisInternal · WRK only
22.09.2026WRK, Inc.Confidential

A strategy and website brief for Scenic Air Safaris, by WRK.

A strongproduct,hidden.

Scenic Air Safaris has a strong product and a website that hides it: broken booking buttons, no enquiry form, placeholder text and a certificate error that blocks crawlers. The rebuild should sell the private flying safari flown in their own aircraft, with visible prices and a working enquiry path.

Start reading15 chaptersabout 20 min

In short.Scenic Air Safaris (founded 2009, Wilson and Vipingo, part of the ALS group) is not a website problem first. It is a conversion problem. Eight itineraries, a four-type fleet and strong press all sit on a site where every “Book Now” button goes nowhere, the contact page has no form, and an incomplete TLS certificate chain blocks crawlers and AI search tools.

1.0Summary

They also have a hard deadline they may not know about. From 27 September 2026, EU law bans offset-based “carbon neutral” claims to EU consumers. Their site says they offset 100% of emissions and are “carbon-neutral”.

Threedecisions.

Three decisions for the rebuild
1

Lead with one product, not five.

The private flying safari (“same plane, same pilot”) is the hero. Private charter, the shared-seat Scenic Wilderness service, JetConnect VIP arrivals and Execufly membership become supporting pages. Today all five compete on the homepage.

2

Publish “from” prices and a working enquiry path.

Only one of eight itineraries shows a price (from US$2,245 per person per day). No aircraft operator in the field publishes prices; SkySafari, the closest rival, does. Scenic Air should too, with a qualifying enquiry form and WhatsApp.

3

Sell to two buyers on purpose.

Most luxury flying safaris are booked through travel advisors and tour operators (cazenove+loyd already resells Scenic Air). The site needs a trade section with rates, brochures and images, not just a consumer front door.

Fix before anything else:the certificate chain, the dead “Book Now” and legal links, the Lorem ipsum text on a live itinerary page, and the carbon-neutral wording.

2.0The current site

The content is richer than it first looks; the plumbing is broken. The site is WordPress 7.1.1 on the “Seafarer” ThemeForest theme with Elementor, Revolution Slider and Contact Form 7, hosted on Plesk/nginx in AWS Ireland. Checked in a live browser on 22 Sep 2026.

The currentsite.

What works
1

Eight named itineraries, each with a PDF

Ultimate Across Africa southbound (10 days) and northbound (13 days), Endangered Species (9 days), Out of Africa (8–9 days), Snows of Kilimanjaro & Lake Natron (8 days), Suguta Valley & Lake Turkana (9 days), Ethiopian Tribes of the Omo Valley (10 days), Chimpanzees of Rubondo (3 nights).

3

A named team

On The Dream: Capt. Torben Rune (MD), Simon Penfold (Sales), Capt. Murtaza Walijee (Chief Pilot, 9,600+ hours, KCAA instrument examiner), Jeni Stow (Flight Ops, 28 years).

4

Published scenic add-on prices

E.g. Amboseli elephant swamps US$390 per 15 minutes in the Caravan (scenic flying).

5

Press

Press links to The Telegraph, The Times, Forbes, Forbes Travel Guide, Robb Report, Spear’s.

6

TripAdvisor

5.0 from 35 reviews, latest January 2026 (TripAdvisor).

What is broken
Issue
Where
Why it matters
“Book Now” links to #! on all 8 itineraries
Every itinerary page
The main conversion button does nothing
No enquiry form anywhere; charter and concierge requests are mailto: links
No lead capture, no qualification, no tracking
T&Cs, Privacy policy, Subscribe and Download brochure link to #!
Footer, homepage
No privacy notice while collecting data; a legal gap under Kenya’s Data Protection Act
Lorem ipsum placeholder text
Visible on the flagship trip
“Calculate Now” leads to a “Coming Soon” page
Promise made, not kept
Incomplete certificate chain, second certificate untrusted, no HSTS, PHP 8.0 (end of life) exposed in headers
Whole site (SSL Labs)
Crawlers and AI tools fail to load most pages; SEO and AI visibility suffer
Price shown on 1 of 8 itineraries
Itinerary pages
Buyers can’t self-qualify
Spec errors: C206 “cruise speed 420nm/777kms”; “cruise attitude”; Caravan max 11 seats on fleet page vs 10 in FAQ
Fleet, FAQs
Sloppy details undercut an aviation brand
“SCenic Air In the News”; newest press is from 2019
Homepage
Looks dated
TripAdvisor listing filed under Mombasa, no owner replies
TripAdvisor
Misplaced for Nairobi searches
Homepage hero: logo low-contrast on sky, no call to action; on a phone the hero was still blank after 3 seconds [recheck]
Homepage
First impression and mobile speed
Brand sprawl
1

Five offers, each with its own story.

Five offers each have their own story and, in two cases, their own site: Scenic Wilderness (shared seats, separate Elementor site with its own booking) and Execufly Africa (membership). JetConnect VIP arrivals at JKIA sits inside the main site. Visitors can’t tell which one is for them.

3.0Market

The market is growing and its buyers are English-speaking.

Market.

Arrivals
1

International arrivals, Kenya and Tanzania

Kenya had about 2.7 million international arrivals in 2025, up about 9% on 2024, and 2.76 million in the financial year to June 2026 (Capital FM, KBC). Tanzania had 2.29 million in 2025, up 7.1% (TanzaniaInvest).

Bar chart of Kenya’s top eight source markets for international arrivals in 2024
Kenya Tourism Sector Performance Report 2024 · top 8 markets
1

Long-haul leisure travellers

For a private flying safari, the relevant buyers are long-haul leisure travellers: the US and UK lead, then Italy and Germany. Regional arrivals (Uganda, Tanzania) are mostly business and family visits. The US also leads Tanzania’s mainland arrivals at 12.4%.

2

The reachable market is small and high-value, not national.

No credible count of luxury flying-safari travellers exists; market-size reports on “luxury safari” range from US$1.5bn to US$2.6bn and come from low-credibility research firms, so we leave them out. A useful proxy: Go2Africa’s 2025 enquiries averaged about US$8,625 per person, 10 days was the most common length (35%), and 75% were first-time visitors to Africa (Go2Africa). First-timers need reassurance, which the site doesn’t give today.

3

Seasonality

Arrivals peak July–September (August 2024: 249,086) and bottom in April (154,211) (2024 report). The long rains run March–May (Kenya Met). Go2Africa sees April, May, September and October rising to 38% of enquiries. The site should sell green-season value, not just the migration.

4

Cost pressures the buyer will feel

  • Maasai Mara conservation fee: US$200 per non-resident adult per day from July to December, US$100 January to June (Masai Mara).
  • Kenya eTA for all visitors, from US$30, apply at least two weeks ahead (eTA FAQ, eTA info).
  • Tanzania charges foreign-registered commercial aircraft US$120–320 per park landing, by seat count (2023/24 tariff; current schedule [unconfirmed]) (TANAPA).
4.0Buyer

Scenic Air has two buyers, and today the site serves neither well.

Twobuyers.

Who books
1

The travel trade

Probably most revenue

Luxury flying safaris are mostly sold by tour operators, DMCs and travel advisors. Scenic Air is already resold by cazenove+loyd and listed by Far Country Collection as bookable through DMCs or direct. US advisor safari bookings rose 22% year on year (ATTA); 45% of Virtuoso advisors report more ultra-luxe requests (Virtuoso 2026).

What they need
Net or commissionable rates, availability, aircraft specs, luggage rules, high-res images, brochures they can white-label, and a fast human reply.
What they do today
Email Simon’s team, wait, download PDFs. Commission levels are [unconfirmed]; ask the client.
2

The direct guest

Higher margin, harder to win

High-net-worth couples, families and small groups, mostly US and UK, often first-time in Africa, planning well ahead [lead time unconfirmed]. Many arrive via press (Robb Report, Telegraph, Spear’s) or a lodge recommendation.

What they need
To see the trip, the plane, the pilot and a price range before they write. Then a named person on WhatsApp or a call.
What they do instead today
Book a scheduled-flight safari through an agent (Safarilink, Airkenya seats), or a packaged fly-in like SkySafari. The private option looks unpriced and therefore unaffordable.
3

Supporting buyers

Lodges and camps booking transfers (Lewa, Sarara, Segera appear in their routes), corporates for Execufly membership, and VIP arrivals at JKIA for JetConnect. These are real revenue lines but should not share the homepage with the flying safari.

Who pays for what
1

One inclusive price, per person per day.

In a private flying safari the guest (or their agent) pays one inclusive per-person-per-day price covering aircraft, pilot, lodges and activities. Park and conservation fees may or may not be included [confirm per itinerary]. Charter is priced per aircraft, so a group of four or more makes it rational — the site’s only published price assumes four guests.

5.0Competitive field

No aircraft operator at Wilson sells journeys with prices; the one company that does (SkySafari) doesn’t name its aircraft. That is the gap. Sites opened September 2026; design scores are our estimate.

Thefield.

Competitor
What they sell
Prices shown
Enquiry path
Trust signals
Design (1–5)
Weakness
Fixed-departure fly-in safaris, Kenya and Tanzania
Yes: Kenya 10 days US$12,500–15,204 pp sharing (2026)
Enquiry form with budget bands and WhatsApp option
Serandipians partner, TripAdvisor, carbon offset
4
Shared game drives, min. 2 guests, aircraft “or similar”
Helicopter and fixed-wing charter, Nanyuki
No
Phone, email, form
30 years, Litson safety award, film clients
4
Sells aircraft, not trips
Private charter since 1964
No
“Plan a flight” form, quote request, WhatsApp
60 years, KCAA compliance
3–4
Two sites with inconsistent claims
Caravan charter, Wilson
No
None found
AOC since 1998
2
COVID notice from 2021 still on homepage
Scheduled + charter for Governors’ camps
Rate cards exist, not on page
Online booking form
Parent brand
3
Sub-page of a camp group
Scheduled safari airline, 18 destinations
Via booking engine
Booking engine, packages
IATA ISSA, 20+ years
3
Seats, not bespoke
Scheduled + charter
Via booking engine
“Book now”
World Travel Awards 2025
3
Airline feel
Tanzania “The Flying Safari Company”
Fares PDF only
Book now, email
Since 1987, ISSA
2–3
www certificate error
Tanzania scheduled + charter
Dynamic fares
Booking engine, charter form
ISSA to 2029
3
Mass-market look
UK agent; resells Scenic Air
“From” £10,275 / US$12,220 (Kenya)
Consultant-led
Testimonials
4
Partner, not rival
Bespoke agent since 1999
No
“Discovery conversation”
FT “super-agent”, top-tier press
5
No own flying product
55+ camps + own airline
No
Enquire, travel designers
Since 1983, Trustpilot 4.8, 24/7 support
5
Airline serves own camps
Best in class to learn from
1

SkySafari

For productised trips with dated rate tables and a budget-qualifying form.

2

Journeys by Design

For luxury trust: named people, top press, a “discovery conversation” call to action.

3

Fly Boskies

For the best charter conversion flow at Wilson: structured form, WhatsApp, fleet cards with range and seats.

The gap Scenic Air can own:the private flying safari, flown by the company that owns and crews the aircraft, with published “from” prices, named pilots and cross-border routes (Ethiopia, Uganda, Rwanda, Malawi, Zambia) that rivals barely touch.

Safety audits
1

No independent safety audit.

None of the operators shows an independent safety audit (Wyvern, ARGUS, IS-BAO); ALS, the parent group, holds IOSA certification (ALS) — whether that covers Scenic Air’s operation is [unconfirmed].

6.0Value proposition

Your own aircraft, your own pilot, anywhere from Ethiopia to Victoria Falls. Private flying safaris designed and flown by the people who own the planes.

Your ownplane.

Three proof points
1

Same plane, same pilot.

Already true

Their own phrase on Flying privately. Pilots are certified flight instructors; the chief pilot has 9,600+ hours. This beats “aircraft or similar”.

2

Low and slow over the good bits.

Already true

Scenic add-ons are priced and bookable (Amboseli swamps, Ewaso Ng’iro, extended Mara game flights). No rival productises this.

3

Cross-border without the paperwork.

Already true

They handle permits, customs and remote-airport immigration (FAQs). Their routes cover ten countries on Bespoke flying safaris.

What we drop or demote
1

Superlatives

Drop

“The world’s greatest single” and “best planes and pilots in the business” superlatives. Replace with specifics: hours, seats, range.

2

Exclusivity claims

Prove or drop

“Only 11-seat executive aircraft in East Africa” and “not offered by any other air operator in Kenya” (JetConnect). Keep only if the client can prove them.

3

“Carbon-neutral”

Drop

See legal limits. Replace with what they actually fund.

4

Quote openers

Demote

The Hans Christian Andersen and Karen Blixen quotes as openers. Lead with the plane on a bush strip and a price range instead.

Brand architecture
1

One master brand, four clearly labelled lines.

One master brand, Scenic Air Safaris, with four clearly labelled lines: Flying safaris (hero) · Private charter · Shared seats (Scenic Wilderness) · VIP & membership (JetConnect, Execufly). One site, one enquiry system; the sub-brands link out only where they must have their own booking.

7.0Unit economics

Scenic Air’s one published trip price puts it at about 1.5–1.8× SkySafari for ten days, which is fair for a wholly private aircraft, but only if the site explains why.

Uniteconomics.

Trip prices, per person
Trip
Price
Basis
Source
Scenic Air, Ultimate Across Africa southbound, 10 days
From US$2,245 per day = about US$22,450
Min. 4 guests, full board, exclusive aircraft
Scenic Air, Endangered Species, 9 days (2018)
£7,928
As reported
Spear’s
SkySafari Kenya, 10 days, 2026
US$12,500–15,204 sharing
Fixed departures, min. 2
SkySafari
cazenove+loyd, Kenya flying safari, 10 days
From £12,050 / US$15,500
Agent package
Safari.com, Kenya/Tanzania fly-in, 10 days
US$11,885 (Nov–Dec) to US$15,250 (Jul–Sep)
Scheduled light aircraft
Responsible Travel, Kenya flying safari, 8 days
US$10,075–10,420
Incl. local flights
Aircraft rates
1

About US$1,560 per hour for the Caravan and US$920 for the C206.

Scenic Air’s own scenic add-ons imply this (US$390 and US$230 per 15 minutes, scenic flying). That sits inside third-party Kenya guides: Caravan US$1,400/hr, C206 US$1,200/hr, PC-12 NGX US$3,400/hr (Monolith Africa, June 2026). A Grand Caravan EX costs about US$1,617 per hour all-in on US assumptions of 450 hours a year (Aircraft Cost Calculator); Kenyan fuel and wages will differ [unconfirmed].

2

What that means

Estimate, to validate

On a 10-day private safari for four at US$89,800, the aircraft is probably 15–30% of the price (10–15 flight hours plus standing days); lodges and camps are the bulk. The margin lever is aircraft utilisation, which is why shared seats and membership exist.

Pricing on the new site
1

“From” prices with their basis

Show every itinerary as “from US$X per person, based on 4 guests” plus a line for 2 and 6 guests. Per-day prices alone hide the total and invite sticker shock later.

2

Inclusions and exclusions

List what’s included and excluded, including park and conservation fees. UK law now requires mandatory charges in the headline price (DMCC Act).

3

Ship the cost calculator

Ship the cost calculator the site already promises, starting with Kenya routes and two aircraft (Caravan, C206) as their page describes, labelled as an estimate.

4

Trade rates behind a login

Keep trade rates off the public site; put them behind a trade login.

9.0Promises

Each promise below is either already on their site or a small operational change; the brackets are what to confirm with Simon before it goes live.

Promisesto keep.

Promise
Why it’s keepable
Confirm
A named person replies within [4 working hours], on email or WhatsApp
24-hour phone line already listed
Who covers weekends and time zones
Same plane, same pilot for the whole private safari
Their own stated philosophy
Any exceptions (maintenance swaps)
A priced, day-by-day proposal within [48 hours]
They already hold 8 itinerary PDFs
Current turnaround
We handle every border: permits, customs, landing fees
Stated in FAQs
Tanzania permit lead times
Up to 15 kg soft bag per guest; more on private charters
Stated on fleet pages
Rules per aircraft
Scenic low flying added to any charter at a published price
Rates already published
Year-round availability

Don’t promise:fixed prices without a date and group size, “safest” or “best” anything, instant online booking of private charters (quotes depend on weight, route and weather), or carbon neutrality.

10.0Operations

The site should capture, qualify and route every enquiry; today it hands them to a mail client.

Operationsand tooling.

Enquiry flow
Visitor’s type
Goes to
Then
Ends with
Flying safari
Trip enquiry form
CRM + auto reply
Named sales owner
Charter
Route quote form
CRM + auto reply
Named sales owner
Travel trade
Trade enquiry
CRM + auto reply
Named sales owner
Quick question
WhatsApp

Every path ends with a named person and a logged record.

Tooling
1

Forms

Trip: dates or month, group size, budget band per person, trip interest, how they heard, agent yes/no. Charter: from, to, date, passengers, luggage weight. Trade: company, IATA/ABTA/ASTA number, markets.

2

CRM

Whatever sales uses today [unconfirmed]; if nothing, HubSpot free or Zoho. Tag by source so press and agent referrals are measurable.

3

Cost calculator

Phase 2

Kenya airstrip pairs × two aircraft types, route map, clear “estimate” label, then a quote request.

4

Trade area

Password-protected: rate sheets, white-label PDFs, image library, aircraft factsheets.

5

Content

Itineraries as structured content (days, camps, flights, inclusions), so the web page and the PDF come from one source. Fixes the “day-by-day only in a PDF” problem.

6

Payments

Keep the existing Pesapal link for deposits; move it off the footer into the booking confirmation flow.

7

Hosting

Fix the certificate chain now (install the missing intermediate certificate; a small job for their host), then move to a modern stack with a CDN.

11.0Trust signals

First-time visitors to Africa need proof about safety and people before price. Scenic Air has the proof; it’s scattered.

Trustsignals.

Show
1

The pilots

By name, with hours and photos. Murtaza Walijee’s 9,600+ hours and examiner status is the strongest safety signal they have.

2

The aircraft

With real photos, seat plans and ages [confirm registrations and years].

3

Licences

In the footer: KCAA AOC holder (theirs or ALS’s), TRA licence number.

4

The ALS connection

Founded 1985 (ALS), if the client wants it: maintenance, hangar and operating depth.

5

TripAdvisor

5.0 from 35 reviews, embedded live, and the listing moved to Nairobi.

6

Memberships

Linked in the footer today: KATO, ATTA, Kenya Association of Air Operators, We Are Africa. Keep.

7

Press, dated honestly

Telegraph, The Times, Robb Report, Forbes Travel Guide, Spear’s. Add something from 2025–26.

8

Conservation

Torben Rune chairs the George Adamson Wildlife Trust; the Endangered Species trip meets named conservationists. This is more credible than offsets.

Don’t show
1

Keep off the site

  • Unverified superlatives (“only”, “best”, “world’s greatest”).
  • A “carbon-neutral” badge.
  • Stock photos of aircraft that aren’t theirs.
  • Press older than five years at the top of the homepage.
  • Safety claims like “extremely safe” without an audit or record behind them.
12.0Sitemap

Fewer top-level choices, one hero product, and an enquiry button on every page. Existing URLs for the eight itineraries stay, with redirects for anything renamed.

Sitemap.

Structure
From Home
Leads on to
Flying safaris
8 itinerary pages · Destinations
Private charter
Scenic flights · Shared seats · JetConnect & Execufly
Fleet & pilots
About
Travel trade
Plan your trip
Page by page
Page
Job
Content
Home
Say what they are in 5 seconds; start an enquiry
Hero: own aircraft on a bush strip, one line (“Private flying safaris, flown by the people who own the planes”), two buttons (See the safaris · Plan your trip). Three signature itineraries with “from” prices. Same plane, same pilot strip with pilot faces. Map of routes across ten countries. TripAdvisor score + 3 press logos. Charter and trade entry points.
Flying safaris
Browse and compare
Filter by country, length, month. Cards: photo, days, route, from price for 4 guests. “Or design your own” block.
Itinerary (×8)
Sell one trip
Route map, day-by-day on the page (not only PDF), aircraft used, camps, conservation meetings, price table for 2/4/6 guests by season, included/excluded, best months, PDF download, enquiry form pre-filled with the trip.
Destinations
Search landing pages
Kenya, Tanzania, Ethiopia, Uganda, Rwanda, Zambia, Malawi: what to see from the air, best months, sample routes.
Private charter
Quote requests from lodges, guests, corporates
How pricing works, sample route prices, calculator (phase 2), quote form, aircraft picker.
Scenic flights
Upsell
Existing tag-on flights with prices and codes, as cards.
Shared seats
Explain Scenic Wilderness
Routes, how it works, link to its booking.
JetConnect & Execufly
VIP and membership
Short page each, contact form. Remove “exclusive” claims unless proven.
Fleet & pilots
Safety and comfort proof
Aircraft cards (seats, range, cruise, cabin, luggage), real photos, seat plans; pilot profiles with hours; maintenance and AOC statement.
About
Story and people
Since 2009, the team, ALS connection, conservation work (George Adamson Trust, Chyulu Hills funding stated accurately), press with dates.
Travel trade
Serve agents
Why book us, commission/net terms [client], login for rates, images, PDFs; trade enquiry form.
Plan your trip
The one enquiry page
Choose: safari, charter, trade, question. Forms as in Operations. WhatsApp and phone. Reply-time promise.
Journal
SEO and press
Keep the existing articles; add seasonal guides (e.g. “Flying the Mara in the green season”).
FAQs, Terms, Privacy
Required
Real pages. Fix spec errors.
Global elements
1

On every page

Sticky “Plan your trip” button, WhatsApp on mobile, footer with licences, memberships, both offices (Wilson and Vipingo), 24-hour number, TripAdvisor badge, privacy and terms links that work.

13.0Pitfalls

What could go wrong in the rebuild, and around it.

Pitfalls.

Watch for
1

Publishing prices that sales won’t honour.

Agree seasons, group sizes and inclusions with Simon before launch; review twice a year.

2

Undercutting the trade.

Public “from” prices must not beat what agents charge their clients. Show rack rates; keep net rates behind login.

3

Keeping carbon-neutral for non-EU visitors.

Geo-splitting claims is fragile, and the UK ASA takes the same line. Drop it everywhere.

4

Rebuilding the sprawl.

Five brands on one homepage will reproduce today’s confusion. Hold the line on one hero product.

5

Losing SEO in the move.

Eight itinerary URLs and the journal posts carry press backlinks (Telegraph, Robb Report). Keep or 301-redirect them.

6

Photos.

A luxury site lives on its imagery. If the library is thin or dated, budget a shoot on a real safari rotation, not stock.

7

Pitching the parent by mistake.

ALS may own the website decision, the brand or the budget. Find out who signs.

8

Relationship with Yellow Wings pitch.

Both are Wilson Caravan operators. Keep designs, copy and pricing work separate and don’t reuse concepts between them.

14.0Assumptions

Assumptions to validate with the client.

Tovalidate.

With the client
16
  • Who decides and pays: Torben Rune, Simon Penfold, or ALS?
  • Whose AOC Scenic Air flies under, and the TRA licence number
  • Which aircraft Scenic Air owns vs uses from ALS; registrations and years
  • Share of revenue by channel: trade vs direct vs lodges vs corporate
  • Commission or net-rate terms for agents
  • Current enquiry volume, reply time and conversion; which CRM, if any
  • Prices for all 8 itineraries by season and group size; what’s included (park fees?)
  • Whether the Endangered Species trip still runs in its 2018 form
  • Evidence for “only 11-seat executive aircraft in East Africa” and JetConnect exclusivity
  • Chyulu Hills REDD+ purchase details: volumes, registry, verification status
  • ODPC registration status and existing privacy notice
  • Photo and video library: what exists, who owns rights
  • Whether Scenic Wilderness and Execufly stay separate sites
  • The “bespoke-flying-services” page (now 404): intended or removed
  • Target markets beyond US/UK (Italy, Germany, India?) and whether they want other languages
  • Guest planning lead time [our assumption: 6–12 months; not sourced]
15.0Sources

All pages opened between 21 and 22 September 2026. Scenic Air’s own pages were read in a live browser because automated fetchers fail on its certificate chain.

Sources.